We want to ensure you have a great candidate experience when you apply for one of our vacancies. To be open about what this means, we are letting you know the commitments we make when you enter one of our recruitment processes. We:
- will notify you that your application has been received – and will continue to notify you if you have been successful or unsuccessful at each stage of the recruitment process.
- aim to respond to any queries you have within 2 days.
- will provide transparent and accurate job information, which includes salary and flexible working options.
- will set clear expectations and support candidates who request reasonable adjustments to the application and selection process.
- will be clear when a role involves working with children or adults at risk and the additional background checks this will entail to ensure we recruit safely.
- will only ask for qualifications and experience where entirely necessary to undertake the role and allow candidates to demonstrate their skills and competencies outside of these areas in their application.
- provide applicants with guidance to support them in completing their application and preparing for interview.
- enable candidates attending an interview to bring brief notes with them to act as support prompts, and provide the questions printed on coloured paper at the start of the interview.
- will adopt a fair and consistent selection process and, if you take part in an interview, you will be offered honest feedback.
- actively minimise any bias from recruiting managers as all our hiring managers are trained in unconscious bias.
- are a Disability Confident employer and will offer all disabled applicants an interview if they meet the essential criteria for the role.
- are a ‘member’ of the Better Hiring Institute (BHI), supporting innovation, and continued best practice in hiring to make UK hiring the fastest, fairest, and safest globally.