Emergency? Call 999

For general enquiries

Contact Us

Latest Incidents

20th November, 2024 - 19:54: Two of our crews from Trowbridge Fire Station responded to reports of ...Read more

19th November, 2024 - 5.14pm: Two crews from Chippenham used hydraulic cutting equipment to release ...Read more

19th November, 2024 - 9.24am: We were called with reports of a large vehicle fire, two fire engines ...Read more

What to do if there’s a fire

If you have a fire in your home – get out, stay out, call 999. See Calling 999  for more guidance.

Raise the alarm. Let everyone in the house know about the fire. Shout and get everyone together if it’s safe to do so.

Get everyone out. You should have an escape route planned and everyone in the house should be familiar with it. Remember:

If your escape route is blocked:

If you can’t get out at all, get everyone into one room, ideally one with a window:

If your clothes catch fire – stop, drop and roll:

Don’t go back into the building – if someone is still inside, wait for the Fire and Rescue Service to arrive and tell them how to find the missing person. Firefighters have the right safety equipment and have been trained to carry out a rescue. If you go back inside, you are putting yourself at risk and the firefighters will have someone else to try and help.

When you call 999, try and stay calm so you can give the call handler all of the information they need. If someone is still inside the property, say so. Make sure the address you give is correct, especially if access is from a different road.

First Aid – good first aid following a burn or scald can make an enormous difference in recovery times and the severity of scarring.

A burn injury is for life. The scars are physical as well as psychological, and can present life-long challenges for the individual and their families. What many people don’t know is that children and the elderly are the most vulnerable, and the majority of injuries occur as a result of an accident that could so easily have been prevented.

COOL, CALL, COVER

The NHS have lots of great advice on what to do with different types of burn or scalds www.nhs.uk/Conditions/Burns-and-scalds

results found.

Name:
Post Holders:
Grade: